Cancellation Policy

Cancellation Policy

24 Hour Notice Is Required
For Full Refund

 

To Cancel  Reservations

Call

702.395.UTAN(8826)

(do not email cancellation)
Scheduling Appointments:
All spa treatments must be reserved by credit card, pre-payment for services may be paid by credit card, gift certificates or cash. No checks will be accepted.

 

Cancellation Policy:
To cancel an appointment, you must give us a 24 hour notice. Your credit card will not be charged if you cancel 24 hours prior to your scheduled appointment. For late cancellations (less than 24 hour notice prior to scheduled appointment), a $25 fee will be charged to your credit card or account. There will be a 50% charge for now show, no call.

 

Late Arrivals:
Please plan to arrive on time to fully enjoy the time we have reserved for you. If you are late, that time will be deducted from your total treatment time.

 

Gift Certificates:
Gift certificates are perfect for any occasion. They may be purchased for any one of our individual treatments or Spa packages and for any dollar increment. Please be aware that there will be an expiration date on the gift certificate(s).
Special or Specific Health Conditions:
Please let us know prior to your treatment if you have any special health issues such as high blood pressure, heart conditions or any health issues that may contraindicate with heat therapy, massage or skin care.

 

Gratuities:
Gratuities are appreciated and are solely at your discretion on individual services.  There is an automatic  gratuity charge on spa packages of two or more services.

spa.eps

Welcome to the Caribbean Day
Spa & Tanning Experience ...

 


 

 

 
 

Salon/ Spa Hours

 


Monday
10 am-4 pm
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Tue-Fri.

10 am-6 pm
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Saturday

10 am-6 pm
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Sunday
Closed


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